Hiring in Today's Reality

While many restaurants have reached their pre-COVID pandemic sales levels, operators are having trouble finding staff needed to support their sales.

In a recent poll conducted online by Black Box Intelligence™, 75% of operators are primarily focused on either recruiting talent (51%) or retaining talent (24%).

Learn how Compeat customers Kelly McCutcheon, VP of Training at Hopdoddy Burger Bar and Pluckers Wing Bar's Talor Darling, Director of Human Resources and Laurie Kimble, Corporate Controller of have navigated “Hiring in Today’s Reality” as they sit down with Compeat experts to share their insider tips.

In this webinar, we discuss:

  • What the biggest challenges operators are experiencing in the post-COVID hourly worker shortage.
  • Which strategies work best for operators to overcome these challenges.
  • Whether hiring incentives are effective in attracting talent.


Meet the Experts


Kelly McCutcheon

VP of Training at Hopdoddy Burger Bar

In her hospitality career spanning 20 years, Kelly’s skill for training has grown into a passion for leading and developing others.

She’s had the pleasure of leading the creation of a TM to GM career development program, where over 100 Team Members have turned their passion into purpose by advancing their career into a position of leadership.

Kelly is also the Regional Training Director for the Council of Hotel & Restaurant Trainers and a dog mom of 2 adorable rescues.


Laurie Kimble

Corporate Controller at Pluckers Wing Bar

Laurie has been with Pluckers Wing Bar for 15 years and has been instrumental in growing the company from 4 to 25 units.

Laurie oversees all accounting, finance and administration functions and is focused on all aspects of strategic financial management, internal controls, and process improvement.

Laurie has worked with Compeat since 2006 and is a Compeat super-user. Laurie holds a Bachelor’s degree from the University of Texas at Austin.


Talor Darling

Director of Human Resources at Pluckers Wing Bar

Talor has been with Pluckers Wing Bar for over 10 years and is responsible for the oversight and management of the HR staff and all human resource functions across the company.

Talor had direct involvement in growing the company from 9 to 25 units and the HR department from 1 to a team of 7.

Talor holds a Bachelor’s degree from the University of Texas and is PHR and SHRM-CP certified.

Amy Gerber

Amy Gerber

Director Customer Experience and Support at Compeat

Over 20 years of restaurant operations experience. Passionate about taking care of people and guiding their experiences.

Amy is also a mother of two feisty 6 and 7 years olds!

Carol Dunnigan

Carol Dunnigan

SVP, People and Culture at Compeat

Carol leads the People & Culture team where she is responsible for all facets of human resources and organizational effectiveness.

With over 25 years of experience, Carol is recognized for her ability to create and evangelize great team cultures that maximize the potential of all employees.